Atos Unify OpenScape Alarm Response Professional/DAKS-Pro Basic Course for Service Specialist

This is a course for service specialists. The course contents include the hardware of OScAR-Pro 200 and 300 as well as the configuration and operation of the application 'Broadcasts/Alerting'. After completing the course, the participant will be able to install and commission OScAR-Pro 200 and 300 and OScAR-Pro Satellite, administer the application 'Broadcasts/Alerting' with its extensions and set up data interfaces. Furthermore, the participant will be able to perform OScAR-Pro updates and customer briefings.

The course participant:

• can install and commission the OScAR-Pro application package,
• can operate the operator and administration tool of OScAR-Pro,
• can administer the application 'Broadcasts/Alerting' and its extensions,
• can install and commission the OScAR-Pro Satellite,
• knows the basic serial and IP-based data interfaces on OScAR-Pro,
• knows the security features of OScAR-Pro,
• is able to perform OScAR-Pro updates
• is able to perform a customer briefing

The hardware of OScAR-Pro 200 and 300The application 'Broadcasts/Alerting'The extensions for the 'Broadcasts/Alerting'application:Mail-to-PhoneSmartphone AccessData importVarious data interfacesOScAR-Pro SatelliteSecurity (network security, DAKS network integration/IP ports)UpdatesExtended part of practical exercises

For a meaningful participation in the DAKSpro/OScAR-Pro basic course for service technicians, we assume basic telecommunication knowledge (VoIP, ISDN, PBXs, soft switches, Unified Communications (UC), trunking, signaling protocols,...).

Participants should bring their notebooks for the practical exercises.