Mitel OpenScape Fault Management Basic - OFMBASISCS

The objectives, among other includes the activation of the Plug-ins for OpenScape Voice, OpenScape Business, OpenScape 4000, Host resources, Interaction between OpenScape FM and OpenScape Voice, OpenScape 4000 Manager and Data Backup / Restore of the OpenScape FM Database. After the training the participants are able to administer the features of the Desktop, to discover and administer IP- and Voice networks (OpenScape Voice, OpenScape 4000), and understand the relations between the SNMP Proxy Agents and the Subagents.

The participant is able to

• Install OpenScape FM Software on different platforms (OpenScape 4000 Manager, Win7, win2008).
• Use and to administrate the desktop features.
• Understand and to administrate the operating mode of the single plug-in modules.
• Grip, to monitor and to administrate the IP and voice network (OpenScape Voice, OpenScape 4000).
• Understand the relation between SNMP Proxy Agents and the Subagents.  

• Startup
  • MATERNA Training Essentials
  • Wifi Access
• Product Overview
  • OpenScape Fault Management within UNIFY portfolio
  • Components of the management system
  • Technology SNMP
  • OpenScape Fault Management architecture
  • OpenScape Fault Management user interface
  • OpenScape Fault Management technology plug-ins
• Prerequisites for the usage of FM
  • Hardware
  • Software Server
  • Software Client
• Licensing
  • Essentials
  • Customer License Manager „CLM“ and Agent „CLA“
  • UNIFY License Server
  • FM Modules and the licensing of it
  • Identification of the mandatory licenses
  • List of licenses and the corresponding order positions
• Installation
  • Installation of FM on a Windows Server
  • Installation of FM on a SuSE Enterprise Linux Server
  • Activation of the technology plug-ins
• Administration Essentials
  • Initial settings (Backup, Certificates, Debugging Options, Firewall, Mail Server...)
  • IP-Manager, discovery and monitoring of IP based networks (Layer 3)
  • Layer 2 Manager, discovery and monitoring of Ethernet based networks
  • Topology Manager, customizing of the topology view + background pictures
  • Enterprise MIB
  • System Management
  • Reporting
  • User Management
  • Host resources, monitoring of processes
• Administration of the OpenScape FM Technologies
  • OpenScape 4000
  • OpenScape Voice
  • OpenScape Business
  • Operator Essentials
  • WEB Operator Console

• Basic knowledge about OpenScape 4000 Manager, OpenScape Voice or OpenScape Business

This course will provided with the actual released product version.