General Terms and Conditions of the Private-ptm-Akademie-Gesellschaft für Informatik, Training und Kommunikationstechnologie mbH, hereinafter referred to as "Private-ptm Academy" (as of 1.9.2019)

1. General

1.1. All offers, deliveries and services are made exclusively on the basis of these terms and conditions. They form part of all contracts that the Private-ptm Akademie concludes with the customer about deliveries and services. Older terms and conditions hereby lose their validity.

1.2. Conflicting or differing from the general terms and conditions of the private-ptm Academy conditions of the purchaser does not recognize the Private-ptm Academy, even if the Private-ptm Academy in individual cases not separately contradicts. Commitments and subsidiary agreements require the written confirmation of the Private ptm Akademie.

2. Offer and contract

2.1. Our offers are non-committal and non-binding. All contracts for deliveries and services as well as all other agreements and legally relevant declarations require the written confirmation of the Private ptm-Akademie in writing or by fax. This also applies to additions and amendments.

2.2. A contract is concluded with the written order confirmation of the Private ptm-Akademie, at the latest however by acceptance of the deliveries and achievements by the orderer.

2.3. Oral requests or reservations are not orders. A written order is required.

2.4. Offers can be accepted by the customer within the specified period. The scope of services results in particular from the written order confirmation and the following conditions.

2.5. The subject of the contract is the provision of seminar services and advanced computer services by the Private-ptm Academy.

2.6. The employees scheduled for the deliveries and services of the Private-ptm-Akademie in advance on the order confirmation only provide clues and can be replaced at any time by similarly qualified employees.

2.7. The performance date is agreed upon according to the expected performance of the private ptm academy and is subject to timely delivery by subcontractors and unforeseen circumstances and obstacles, regardless of whether they arrive at the private ptm academy or the subcontractor, in particular force majeure, state Measures, non-issuance of official permits, labor disputes of all kinds, labor shortages, sabotage, illness, transport delays and late delivery of materials without fault. Claims for damages are excluded in these cases.

2.8. The right to reasonable partial deliveries and their invoicing or to reasonable replacement deliveries and services of the Private ptm-Akademie remains expressly reserved.

2.9. The Private-ptm Academy reserves ownership or copyright to offers, cost estimates, contents provided to the customer, drawings, calculations, descriptions and other documents and aids. The customer may not make these objects or documents accessible to third parties without the express written consent of the Private-ptm Academy, or make known, use or reproduce them. He must return them to the private-ptm Academy upon request and without retention of copies.

2.10 Registration, confirmation and seminar times

The registration takes place via our homepage (www.ptm.de), in writing, by telephone or by fax. Telephone applications must be submitted in writing. The customer receives a registration confirmation with the seminar times.

3. Prices and fees, terms of payment

3.1. The prices apply to the scope of service and delivery stated in the order confirmation. Extra and special services will be charged separately. If there are no quotation and customer-specific price agreements, then placed orders will be executed on the list prices of the Private-ptm Academy valid on the day of the order confirmation. Discount offers, especially Best Price offers are not combinable with supply and customer specific price agreements and can not replace them.

Unless otherwise agreed, the course fees per person apply and must be paid without deduction until the beginning of the seminar.

For in-house training and company training, conditions are to be agreed separately with us.

3.2. Value added tax and other statutory charges in the country of delivery as well as travel costs, accommodation costs and other expenses are charged to the purchaser, unless otherwise agreed in the order confirmation.

4. Cancellation by the customer

4.1 Cancellation by the purchaser of standard courses

The purchaser is entitled to cancel the order free of charge up to 14 days before the start of delivery and service specified in the order confirmation. The cancellation must be made in writing. For later cancellations, the Private-ptm Academy will charge 50% of the seminar fees. For cancellations within five working days before the start of the training, for cancellations on the first day of training and for non-cancellations without cancellation, we charge the full seminar costs.

4.2 Resignation of the customer for customer-specific services

The purchaser is entitled to cancel the order free of charge up to 28 days before the start of delivery and service specified in the order confirmation. The cancellation must be made in writing. For later cancellations, the Private-ptm Academy will charge 50% of the seminar fees. For cancellations within 10 working days before the beginning of the training, for cancellations on the first day of training and for non-cancellations without cancellation, we will charge the full seminar costs. In the case of coaching on site at the customer, the costs incurred for coaches, travel and hotel costs, documents, hardware etc. are to be reimbursed by the Private-ptm Academy.

4.3 In individual cases, courses that are carried out by other training providers on our behalf have different cancellation periods and cancellation fees. The Private-ptm-Akademie will inform the client about this when registering. In these cases, the Private-ptm-Academy reserves the right to charge cancellation costs, which exceed the costs mentioned in point 4, to the canceling client.

4.4 Right of withdrawal for consumers:


If you are a consumer (ie a natural person who places the order for a purpose that can not be attributed to your commercial or independent professional activity), you have a right of revocation in accordance with the statutory provisions. For the right of revocation the regulations, which are reproduced in detail, apply in the following revocation instruction.


You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the date of the contract. To exercise your right of withdrawal, you must (Private ptm Academy, Albert-Schweitzer-Str. 64, 81735 Munich) by means of a voluntary statement (eg a letter sent by mail, fax or e-mail) about your decision, this contract to revoke, inform. If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of the receipt of such revocation. it made to safeguard the withdrawal period is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We point out that the right of withdrawal expires when we have started to execute the contract after you as a consumer

a) have expressly agreed that we commence execution of the contract before the expiry of the withdrawal period, and

b.) have acknowledged your knowledge that you lose your right to revoke your consent to the execution of the contract.

4.5 Resignation of the contractor

We reserve the right to cancel or postpone appointments for organizational reasons (eg due to insufficient number of participants). There is an immediate notification. If possible, we offer a replacement date or refund the seminar fee. Advance payments / course fees will be refunded. Further claims are excluded.

5. Contract execution

5.1. The Private-ptm Academy is entitled to refuse to carry out the seminars or other services, provided that there are substantial reasons. A material reason exists in particular if, in the opinion of the Private-ptm Academy, the training equipment or other circumstances jeopardize the successful performance of the service and if the scope of delivery and services required in the order confirmation does not correspond to the actual desired conditions. In these cases the customer is obliged to pay the price.

5.2. The customer provides the private ptm academy with the data, information and facilities necessary for the successful and complete provision of the services of the private ptm academy.

6. Liability and further warranty

6.1. Liability for damages shall be excluded or limited in accordance with the following paragraphs, insofar as it is a matter of culpability. This is true for every reason, e.g. in the case of breaches of duty according to §§ 280 BGB ff., in case of impossibility, delay, defects and for liability for unauthorized acts. In particular, the Private-ptm Academy is not liable for lost profits or other financial losses of the customer. The exclusion also applies in particular to claims due to fault at the time of conclusion of the contract, infringement of ancillary obligations and producer liability in accordance with Art. § 823 Civil Code.

6.2. In the case of slight negligence on the part of organs, legal representatives, employees or other vicarious agents, the Private-ptm Academy is not liable, as far as liability for injuries to life, limb and health is concerned.

6.3. In the case of gross negligence of employees or other vicarious agents, the Private-ptm-Akademie is not liable, as far as it is not a violation of essential contractual points or liability for injuries to life, limb and health.

6.4. The disclaimers and limitations of liability do not apply insofar as the Private-ptm Academy is liable for intent.

6.5. For all damages the liability of the Private-ptm Academy is limited to the compensation of its liability insurance. The obligation to pay compensation is in any case limited to the damage foreseeable at the time the contract was concluded.

6.6. Insofar as a liability of the private ptm academy is excluded or limited, this also applies to the personal liability of the employees, employees, employees, representatives and vicarious agents.

6.7 Limitation of Liability for Liability for Defects

The limitation period for claims for defects is 12 months, calculated from the defect-initiating act.

7. Terms of payment

7.1. Payments are due 14 days after invoicing without any deduction free of charge to the Private-ptm Academy. Checks are accepted only on account of performance. If the customer is in default of payment, he shall have to pay interest on the claim of the user during the default with 5% above the respectively valid base interest rate according to § 247 Abs. 1 BGB. In legal transactions in which the consumer is not involved, the interest rate is 8% above the current base rate. The assertion or proof of a higher or lower damage caused by delay remains.

7.2. The Private-ptm Academy is entitled, despite contrary provisions of the purchaser, to credit payments first to its older debts. If costs and interest have already arisen due to default, the Private-ptm Academy is entitled to offset the payment first against the costs, then against the interest and finally against the main services.

7.3. A set-off or the assertion of a right of retention because of the Privat-ptm Academy not recognized or not legally determined counterclaims is excluded.

7.4. Insofar as deviating from the above terms of payment without justifiable cause, the Private-ptm Academy can at any time request either delivery, step by step, in return for cash payment, advance payment or security deposit. All outstanding claims, including those for which installments have been agreed, are due immediately.

7.5. The granted payment condition exists with regard to the credit limit assigned by the private ptm academy for each individual order. If the current credit limit is exceeded, the Private-ptm Academy reserves the right to request the remaining order value as advance payment. In the event of a subsequent change in the credit rating, the Private-ptm Academy is entitled to request payment for delivery or corresponding security deposits step by step, and to withdraw from the contract in the event of non-fulfillment.

7.6. If, after conclusion of the contract, circumstances become known which substantially limit the creditworthiness of the customer, the user is entitled to execute or deliver outstanding deliveries or services only against advance payment or provision of security.

8. General provisions

8.1. The Private-ptm Academy reserves the right to change or supplement these Terms and Conditions for the future. The orderers undertake to check these conditions at regular intervals for changes or additions. With each use of deliveries and services of the Private-ptm Academy, the customer agrees to the current version of the Terms and Conditions.

8.2. The customer is not entitled to assign his claims from the contract.

8.3. Place of fulfillment and jurisdiction for all obligations arising from the contractual relationship is Munich.

8.4. The business relationships are subject exclusively to the law of the Federal Republic of Germany.

8.5. Order processing takes place within the private-ptm academy with the help of automatic data processing. The purchaser hereby expressly agrees that the data from the contractual relationship will be stored in accordance with § 28 of the Federal Data Protection Act for the purpose of data processing and the user reserves the right to provide the credit insurer with the data required for the credit insurance.

8.6. Should one or more provisions of these General Terms and Conditions be or become ineffective, the validity of the remaining provisions shall not be affected.

8.7. Right For Complaints
All Customers have the right to complain. A complaint must be addressed in writing to the ptm-Akademie within 5 days. The ptm-Akademie will inform the customer about the status and the results of the complaint.