4.1 Cancellation by the purchaser of standard courses
The purchaser is entitled to cancel the order free of charge up to 14 days before the start of delivery and service specified in the order confirmation. The cancellation must be made in writing. For later cancellations, the Private-ptm Academy will charge 50% of the seminar fees. For cancellations within five working days before the start of the training, for cancellations on the first day of training and for non-cancellations without cancellation, we charge the full seminar costs.
4.2 Resignation of the customer for customer-specific services
The purchaser is entitled to cancel the order free of charge up to 28 days before the start of delivery and service specified in the order confirmation. The cancellation must be made in writing. For later cancellations, the Private-ptm Academy will charge 50% of the seminar fees. For cancellations within 10 working days before the beginning of the training, for cancellations on the first day of training and for non-cancellations without cancellation, we will charge the full seminar costs. In the case of coaching on site at the customer, the costs incurred for coaches, travel and hotel costs, documents, hardware etc. are to be reimbursed by the Private-ptm Academy.
4.3 In individual cases, courses that are carried out by other training providers on our behalf have different cancellation periods and cancellation fees. The Private-ptm-Akademie will inform the client about this when registering. In these cases, the Private-ptm-Academy reserves the right to charge cancellation costs, which exceed the costs mentioned in point 4, to the canceling client.
4.4 Right of withdrawal for consumers:
If you are a consumer (ie a natural person who places the order for a purpose that can not be attributed to your commercial or independent professional activity), you have a right of revocation in accordance with the statutory provisions. For the right of revocation the regulations, which are reproduced in detail, apply in the following revocation instruction.
You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the date of the contract. To exercise your right of withdrawal, you must (Private ptm Academy, Albert-Schweitzer-Str. 64, 81735 Munich) by means of a voluntary statement (eg a letter sent by mail, fax or e-mail) about your decision, this contract to revoke, inform. If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of the receipt of such revocation. it made to safeguard the withdrawal period is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We point out that the right of withdrawal expires when we have started to execute the contract after you as a consumer
a) have expressly agreed that we commence execution of the contract before the expiry of the withdrawal period, and
b.) have acknowledged your knowledge that you lose your right to revoke your consent to the execution of the contract.
4.5 Resignation of the contractor
We reserve the right to cancel or postpone appointments for organizational reasons (eg due to insufficient number of participants). There is an immediate notification. If possible, we offer a replacement date or refund the seminar fee. Advance payments / course fees will be refunded. Further claims are excluded.