Mitel OpenScape 4000 - Advanced Course - OS4ADV1SCS

The objectives of this course are amongst others softwaretools for Mitel OpenScape 4000, procedures of maintenance and fault diagnostics and commission of a preconfigured system. After completing this course, you are among others able to administrate the preconfigured Mitel OpenScape 4000 System with administration and maintenance orders (AMOs), you can apply and administrate Mitel OpenScape 4000 features and you are able to eliminate faults and do maintenance.

You

• Are able to administrate the preconfigured Mitel OpenScape 4000 System with administration and maintenance orders (AMOs).
• Know advanced subscriber and trunk features.
• Gain insights of the central settings of the Mitel OpenScape 4000 system.
• Can apply and administrate advanced Mitel OpenScape 4000 features.
• Are able to setup attendant consoles.
• Are able to operate the tools for diagnosis and alarm management.
• Are able to commission subscribers, devices and trunks.
• Eliminate faults and do maintenance.
• Know the SW supply concept and are able to work with hotfixes.
• Know the enhanced Backup and Restore concept.

• Hardware 
  • Refreshment
• AMOs (Administration Maintenance Order) 
  • Installation of Hardware
  • Installation of Devices
  • Administration of Features
  • Practical Exercises
• Features
  • Local Key System
  • Advanced Features depending of Mitel HiPath Version
  • Practical Exercises
• Attendant Consoles 
  • Installation of IP Attendant Consoles
  • Night Options
  • Features
  • Practical Exercises
• Trunks 
  • Introduction
  • Protocol Variants (EDSS1, ECMAQSIG) (CORNETNQ))
  • Numbering Plans ISDN and Private
  • Practical Exercises
• Local Least Cost Routing (LCR) 
  • Structure of Node Numbers
  • Control Mechanism of Routing
  • Setup of S0 and S2M Central Office Trunks
  • Practical Exercises
• Interfaces 
  • LAN connectivity (RMX and UW7)
• Hotfixes
  • Overview Software Supply
  • SW Supply of Hotfixes
• WEB Tools
  • Maintenance Tools (WEB)
  • Practical Exercises
• Backup/Restore 
  • Backup/Restore via WEB and AMOs
  • Practical Exercises

• Basic knowledge of Windows 7 / 8 / 10
• Course: Mitel OpenScape 4000 - Basic course (OS4BAS1SCS)
• Experienced usage of the 4000 Expert Access (ComWin)
• AMO know how about the features of the Basic course