Mitel OpenScape Eco System V9R1 Update - OSEV9R1UVS

This course is for service oriented technicians. Objective is to introduce the new V9R1 features, as well as late V9R0 features, offered by the product house. Main topics are Single Load Line for components OSV/OSB/SBC and the new Licensing Concept. The participant should be able to fulfill customer expectations related to the V9R1 release.

The participant

• Knows the new OpenScape Voice V9 Release 1 (Eco) solution enhancements.
• Is able to present and implement the new features to the customer.

• Important OpenScape Voice V9R0 'late features' covered as well - e.g. OSB enhancement for "Bulk Configuration"
• Introduction of the new OpenScape V9R1 (Eco) Solution enhancements:
• OSV
  • Upgrade/Migration
  • Single Load Line
  • Licensing
  • Call Management (OSV routing)
  • CSTA support
  • CMP enhancements
• OpenScape Branch (OSB)
  • Single Load Line
  • Standalone
  • Bulk changes
  • Backup & Restore
  • MoH Streaming
  • SIP Connect V1.1
• OpenScape SBC (OSS)
  • Single Load Line
  • External Firewall
  • SIP enhancements (Alphanumeric, GTC, Load Balancer)
• WEBCDC
  • What's new? - related to V9R1 Eco Solution
• JITC
  • Where are we now with V9R1?

Adequate knowledge about the OpenScape Voice V9, OpenScape Branch V9, OpenScape SBC V9 and WebCDC - e.g.:

• Mitel OpenScape Solution Administrator (SOLADM1SCS)
• Mitel OpenScape Solution Administrator 2 (SOLADM2SCS)
• Mitel OpenScape Branch for Service (OSBADV1SCS)
• Mitel OpenScape Session Border Controller (SBCADV1SCS)
• Web Based Customer Data Collection Tool (CDCZEHESDS and/or CDCWEB1UDS)

Delta Training. This training will be provided as blended learning. We'll cover the content as online training with hands-on in virtual environment. For practical exercises you need 3-4 openstage phone and unrestricted Internet access on your local site.