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Mitel OpenScape Manager Administrators - OS4MAD2SCS

This course is for administrators (Level 1) who manage networked Mitel OpenScape 4000 systems in daily operations. The course content includes first installation, system administration (SysM), and configuration management (CM). After completing the course, the participant can carry out daily administrative tasks on the Mitel OpenScape 4000 Manager.

Learning objectives

You are able to install a Mitel OpenScape 4000 Manager. Additionally you are able to perform the daily administration tasks with the Manager.

Content

  • Installation Mitel OpenScape 4000 Manager
  • Installation and configuration of OpenWebStart
  • User administration  (SecM)
    • Add usrers, assign access rights
  • System and network management (SysM)
    • Direct Dialogue
  • Configuration Management (CM)
    • Add domaines and switches
    • Moving extensions within the network
    • Synchronization of parameters of different switches within the network
    • Network-wide features (Hunt-Group, Pickup-Group and Teamfunction)
    • Personal data
    • Protocols
    • Scheduled batches
    • Administration of tenants
    • Editor for customized fields
    • User settings
  • Call detail recording and collection (COL)
    • Checking of data transfer
  • Performance Management (PM)
    • Requesting reports
    • Analyze reports
  • Software Mangement
    • Data backup
  • Utilities
    • Export Table Client
    • XIE
  • Practical exercises

Requirements

  • Basic knowledge about configuration of stations and features with the Mitel OpenScape 4000 Assistant
  • or course Mitel OpenScape 4000 Manager - Basic Administration (OS4MAD1SCS)

Additional information

  • It is absolutely necessary to have knowledge of MItel OpenScape 4000 single switch administration with Configuration Management of Mitel OpenScape 4000 Asssistant. This knowledge can be aquired by attending the course OS4MAD1SCS or OS4BAS1SCS. Adding and Configuration of extension as well as all other features of a single switch will not be covered in this course! In the CM part this course will concentrate only on the networkwide features!

At a glance
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Course Nr. : OS4MAD2SCS
Duration : 5 Days
Price: 3.100,00 € plus VAT
3.689,00 € incl. Vat

Questions?

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Target audience

Administrators (Level1), who manage networks of Mitel OpenScape 4000 systems on a daily basis.

Dates

Location Date
Munich 17.03.2025–21.03.2025
Munich 20.10.2025–24.10.2025

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