Mitel OpenScape Voice Installation and Initial Operation - OSVINSTSCS

This installation course illustrates in a simple way, the installation of the Mitel OpenScape Voice and Mitel OpenScape UC Small Deployment - hardware based and virtualized. In addition, patch and upgrade mechanisms are explained. Last, simple methodologies for Troubleshooting can be performed as well.

You

• know the networking within a PBX environment
• know the networking within LAN/WAN environment
• are able to configure the installed VMWare software for an Mitel OpenScape Voice installation
• are able to install the hard- and software of Mitel OpenScape Voice
• are able to integrate Mitel OpenScape Voice into a costumer network
• are able to install the Application DVD
• are able to install the relevant Softwareupdates of the system

• Theoretical and practical training: 
  • Overview of Server hardware
  • Initial installation of the hardware
  • Hardware service procedures
  • Creation of config files for the installation of Mitel OpenScape Voice with NCPE- Tool
  • Configuration of the VMWare Server software
  • Installation of the Mitel OpenScape Voice software on a hardware server
  • Installation of the Mitel OpenScape Voice software on a VMWare server
  • Installation of software updates for Mitel OpenScape Voice
  • Creation of config files for the installation of the Application DVD
  • Installation of the Application DVD
  • Installation of software updates for the Application DVD

• Basic principles:
  • VoIP
  • SIP
  • LAN / WAN
  • QoS
• LINUX (SLES 11) - strongly recommended
  • e.g. SUSLINFUND and SUSLINADMI
• VMWare
  • vSphere Client
  • VMWare Server

The course documentation is in English.