Mitel OpenScape Xpert Advanced Course - OXPADVSSCS

The advanced training OXPADVSSCS for service technicians is the continuance of the training courses for OpenScape Xpert application specialists.

The participant is familiar with:

• the system layout V6 and the turrets,
• all features of OpenScape Xpert V7,
• the system documentation.

(Basic course OXPBASISCS is mandatory!) 

The participant can:

• install the System Manager Server (AD/DNS/DHCP),
• install and configure OpenScape Xpert V7 components,
• configure licensing,
• configure voice recording,
• install OpenScape Xpert DB Cluster,
• install and handle tools,
• install a contact interface,
• operate OpenStage turrets.
  

• Introduction
• Actual System overview hard- and software V7
• All features of OpenScape Xpert V7
• Licensing
• Basic information of system components (AD/DNS/DHCP)
• Extended Windows administration
• Upgrade, install and configure OpenScape Xpert V7
• Setup MLC (Debian Linux)
• Install the turrets
• Handle the System Manager and the turrets
• Configure OpenScape Xpert V7 systems and turrets
• Voice recording
• DB Clustering
• Tools
• Contact Interface
• Repetition/exercise/error diagnostics

• Basic course OXPBASISCS
• LAN knowledge
• Linux knowledge
• Windows 10 and Server 2012/2016 AD/DNS knowledge