Mitel OpenScape 4000 - Basic course - OS4BAS1SCS

The objectives of this course are among others to know functional units, connection diagrams, the Mitel OpenScape 4000 Assistant and an introduction of the Mitel HiPath 4000 Expert Access. After completing this course, you are among others able to administrate the Web - based menu of the Mitel OpenScape 4000 Assistant and the Mitel OpenScape 4000 Expert Access (AMOs) and you are able to adminstrate customer specific Features.

You are able to

• Name the hardware components of the Mitel OpenScape 4000 system
• List the main voice features
• Put into operation phones (analog, TDM and IP)
• Administrate the preconfigured Mitel OpenScape 4000 system with the Web - based menu Assistant 4000
• Administrate the preconfigured Mitel OpenScape 4000 system with the Mitel OpenScape 4000 Expert Access (AMOs)
• Install customer specific features
• Use and adapt existing standards and derive new standards
• Save customer data

• Hardware 
• New controll boards
• Peripheral Boards
• TDM Devices
• IP Devices and IP Attendant Consoles
• DLS (Deployment Server)
  • Introduction of the basic features
  • Practical exercises
• Overview of the Feature
  • Subscriber
  • Attendant Console
  • Net wide features
• WEB - GUI 
  • Introduction of the Mitel OpenScape 4000 Assistant
  • User concept
  • Configuration of stations (incl. IP phones)
  • Administration of features
  • Practical exercises
• Introduction Mitel OpenScape 4000 Expert Access (administration with AMOs)
  • Administration of features
  • Configuration of phones (incl. IP phones)
  • Practical exercises
• Backup/Restore via Assistant 4000 
  • Introduction of the Backup/Restore concept
  • Practical exercises
• Introduction Diagnosis Tools of the Assistant 4000 
  • Description of the tools
  • Practical exercises

• Windows 7/ 8/ 10
• Basic principles of
  • ISDN (ISDN (EL7211E))
  • Telephony (Digital Telephony (EL7201E))