Mitel OpenScape Business Basic Course - OBUBASISCS

The basic training Mitel OpenScape Business is a course for service personnel with good knowledge of ISDN, LAN/WAN, Unify License management and OpenStage telephones. The course content includes the installation, start up and upgrading of the system. Another focus is the integration of OpenScape Business Smart Voicemail and UC Smart. After completing this course, the participant can install and start up a system, as well as can configure and perform the software update.

This course will be provided also as an online training.

The participant is be able to

• Install, start up und update a OpenScape Business standalone system and as well as perform diagnostics in case of trouble.
• Implement the minimum basic configuration of the system.
• Implement IP and digital workpoints for telephony.
• Implement the OpenScape Business UC Smart clients and myPortal to go.
• Perform a system software update.
• And perform a backup and restore of the OpenScape Business System.

• System overview of OpenScape Business
• Feature overview 
  • System features
  • Station features
  • UC features
• License concept
• Installation and system start up
• Software update
  • System and UC components
• Backup and Restore
  • System and UC components
• UC overview
• Smart Voicemail 
  • User voicemail
• UC Smart applications 
  • myPortal Smart
  • myPortal to go
• Practical exercises

Goals:
The participant is be able to

• Install, start up und update a OpenScape Business standalone system and as well as perform diagnostics in case of trouble.
• Implement the minimum basic configuration of the system.
• Implement IP and digital workpoints for telephony.
• Implement the OpenScape Business UC Smart clients and myPortal to go.
• Perform a system software update.
• And perform a backup and restore of the OpenScape Business System.

• Required are good knowledge of ISDN (EL7211E)
• Basics of SIP (EL7120E)
• Basics and usage of Unify License management
• Windows knowledge
• LAN/WAN knowledge (TCP/IP)
• Basics of OpenStage HFA and TDM

This basic training is suitable for beginners. The fulfillment of course requirements is mandatory for successful course participation.