Mitel OpenScape Solution Administrator 2 (Applications) - SOLADM2SCS

This course is intended for Service engineers and customer administrators. It contains the tasks that are required for a customer administrators daily work with an OpenScape UC Solution. It covers the tasks for the UC Server, the Xpressions Server, Mobility and the build in User Management.

The participant 

• is able to navigate thru the CMP (Common Management Portal) for the UC functions
• is able to add/modify UC users and user profiles
• is able to add UC Xpressions users and verifies these on the Xpressions system
• is able to run a bulk edit and mass provisioning for UC/XPR users
• is able to configure an OSMO (OpenScape Mobile Client) for a UC user
• is able to navigate thru the XPR Admin interface and execute necessary tasks
• is able to verify and manage the Xpressions functions of an UC user
• knows the build in CMP-UM (User Management) and is able to create/modify UC/XPR users with it

• OpenScape UC 
  • UC Navigation CMP
  • General explanation of UC specific Navigation options
• Feature Profile for UC 
  • Copy and modify UC user profiles
• UC User 
  • Add UC user account with default user profiles
  • Change UC user account
  • Required Voice features for UC devices and functions (CSTA access, ONS, CFVM, Call Transfer) 
  • Required configuration of OpenStage and Desktop Client WE for UC users
  • (Device configuration via DLS, verify settings via WBM access via Voice/DLS)
• Import / Export UC users 
  • Bulk edit via file
  • Mass provisioning via file
• UC Xpressions user 
  • Export of UC users and import into Xpressions
  • Verify Users on Xpressions system
• OpenScape Mobile Client OSMO (UC only + Voice/UC combined)
• Maintenance
• Backup/Restore (Info only)
• Level 1
• Xpressions 
  • General Web Admin / Navigation
  • Overview of XPR Admin Web GUI
  • Add/Change User (without UC functionality)
  • Manually create new XPR user for UC
• Admin act as user 
  • Logon with Admin as user
  • Verify user settings on the XPR Server for user
  • Modify /change/ correct user individual settings
• CMP-UM 
  • Create Subscribers
  • Manage UC-/Voice-/XPR- users with build in CMP-UM
  • (all required settings like profiles, LDAP, etc. are already configured)

• WBT course - overview of the solution (SOLOVERSDS)
• Course Mitel OpenScape Solution Administrator 1 (Voice) (SOLADM1SCS)